1 Information We Collect

When you work with Supreonmaximizer, we collect several types of information to provide our sales reporting and analytics services effectively. This includes data you provide directly and information we gather through your use of our platform.

• Contact details including your name, email address, phone number, and company information
• Sales data and business metrics that you share for analysis purposes
• Account credentials and authentication information for secure access
• Technical information such as IP addresses, browser type, and usage patterns
• Communication records including emails, support tickets, and meeting notes
• Payment information processed through secure third-party providers

2 How We Use Your Information

Your information helps us deliver personalized sales analytics and reporting services. We use this data to understand your business needs better and provide meaningful insights that support your decision-making process.

Specifically, we process your data to generate custom reports, identify sales trends, provide recommendations for business improvement, and maintain secure access to your analytics dashboard. We also use your contact information to communicate service updates, respond to your inquiries, and provide technical support when needed.

3 Your Rights and Choices

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information. We've designed our processes to make exercising these rights straightforward and accessible.

4 Data Security Measures

We implement multiple layers of security to protect your business data and personal information. Our approach combines technical safeguards, administrative controls, and physical security measures appropriate for the sensitivity of the information we handle.

All data transmission occurs over encrypted connections using industry-standard TLS protocols. We store your information in secure, access-controlled environments with regular security monitoring and threat detection systems. Our team receives ongoing security training, and we conduct regular security assessments to identify and address potential vulnerabilities.

5 Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only in specific, limited circumstances that support our ability to provide services to you or when required by law.

• With trusted service providers who help us operate our platform and deliver services, under strict confidentiality agreements
• When you explicitly authorize us to share information with specific third parties
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business transfer, merger, or acquisition, with appropriate data protection measures

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. The specific retention period depends on the type of information and the purpose for which we collected it.

Account information and business communications are typically retained for the duration of our business relationship plus seven years for legal and tax purposes. Analytics data and reports are kept for three years after contract termination unless you request earlier deletion. Technical logs and security information are automatically purged after one year.

When you request data deletion or when retention periods expire, we securely delete your information from our active systems. Some information may persist in backup systems for up to 90 days before automatic purging occurs.

7 International Data Transfers

Our primary data processing occurs within Taiwan, but some of our technical infrastructure and service providers are located in other countries with strong data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place.

We use standard contractual clauses, adequacy decisions, and other approved mechanisms to protect your data during international transfers. All international service providers must demonstrate compliance with data protection standards equivalent to those required in Taiwan.

8 Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through email or prominent notices on our website at least 30 days before the changes take effect.

Minor updates for clarity or legal compliance may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last revised.